Author Archives: DrBob

I Do Windows

People know me as Dr. Bob the Computer Doctor and tell them “I do Windows!”

It is a catchy phrase. Because I always wear a Windows 10 cap, I occasionally get strangers to talk about their issues with Windows 10.  So let’s begin by discussing the basics.

  • First, in the MICROSOFT camp, Windows 10 is the last version.  It is the beginning of a subscription service for all user based computers, devices, cell phones, etc.  MICROSOFT is betting everything on this version.  MICROSOFT must improve their market share and WINDOWS 10 is their boat to stay afloat.   Further, because MICROSOFT needs large corporate business buy-in, WINDOWS 10 will change to meet every major need.  So expect that sooner or later everyone will be using it.
  • The subscription part of this new product will not be clear until July of 2016 when the initial “free” version upgrade offer ends.  However, starting now, expect version upgrades to be continuously made.  Like other products it will become Windows 10, revision # xxx.yyy, etc.  In the end you will have to pay for the upgrades.
  • For the individual, all the consumer businesses are selling new devices with Windows 10 for the home.
  • For corporations, there is corporate legacy software that is incompatible with Windows 10.  My vendors assure me that as long as corporations require older versions of Windows, they will provide them.  So, I am still selling new commercial devices with Windows 7 Professional and Windows 8 Professional.
  • As you know MICROSOFT is pushing all of you to upgrade to Windows 10 before July, 2015.  Some of your computers are easy to upgrade.  As strangers have shared, other computers are a nightmare.  My next blog will discuss best practices for deciding to “Upgrade or Not Upgrade”.


A World Without Computers

If you’ve been following the news, you’ve heard about the new Flame Spyware that has infected Windows machines in Egypt, Iran, Israel, Lebanon, Saudi Arabia, Sudan, and Syria.  While we’re still safe in the United States, it’s interesting to consider what would happen in your office if your internet connection went down for a considerable amount of time.

  •  How would you communicate?  How would you make appointments?
    • Your cell phone is dead.
    • Do you have at least one land-line phone working?
    • Do you still have a working fax?
    • Will you return to snail mail?  How’s your stamp supply?
    • Keep them!
    •  Is your data stored in the cloud?
      • Do you have a local, earth-bound back-up?
      • Do you keep hard copies of critical data?
      • Start today.

Fortunately, this is a worst case scenario, but you need to consider how a computer disaster would affect your business as much as an earthquake or fire.


Counting stones at Stonehenge was a major problem for centuries.  Everyone who tried, got lost in the maze and missed some and counted others twice. Then there were the holes that might have held stones and several piles of stone chips where tourists had taken souvenirs. It was quite a puzzle until modern technology and aerial photography solved the dilemma.  The first time they counted, however, they still got the wrong answer because a scientist was standing in one of the holes and was counted.

Today, or tomorrow, when your computer goes down, and you get lost in the maze of lost bits and bytes and chips, call Dr. Bob, the Computer Doctor to use his IT skills to solve your problem.  Just remember to get out of the way so you aren’t in the picture.

Taken from “Beyond Stonehenge” by Gerald S. Hawkins


I have a job for each one of you today when you return to your computer.        Go to to see if you’re one of the 570,000 computer users around the world who will lose internet access on July 9th.   This FBI security partner will tell you if you’ve been infected and explain how to fix the problem.

 The FBI says, this announcement is not a Y2K scare or a joke, but a real scam perpetrated by hackers who took advantage of vulnerabilities in the Microsoft Windows operating system to turn off antivirus updates and change the way computers translate web addresses into IP addresses owned by the attackers. The scam has netted at least $14 million so far, according to the FBI. Don’t let them get more – and don’t let you computers rely on the rogue servers for your internet browsing.

 Again, go to  today – or call Dr. Bob, the Computer Doctor if you have questions.

4/22/2012 Inland Valley Daily bulletin artical

Grandpa And The Computer by Oppossum Sally

The computer swallowed Grandpa
Yes honestly, its true.
He pressed ‘control’ and ‘enter’
And disappeared from view.

It’s devoured him completely
The thought just makes me squirm.
Maybe he’s caught a virus
Or been eaten by a worm.

I’ve searched through the recycle bin
And files of every kind.
I’ve even used the internet
But nothing could I find.

I asked Jeeves in desperation
My searches to refine.
The reply from him was negative
Not a thing was found online.

So, if someday in your ‘InBox’
My Grandpa you should see.
Please ‘Scan’, ‘Copy’ and ‘Paste’ him
In an e-mail back to me.

 There times when I wonder whether I am Grandpa.
My thanks go to Oppossum Sally for this poem